Supporting Learning Analytics Adoption: Evaluating the Learning Analytics Capability Model in a Real-World Setting

Although learning analytics benefit learning, its uptake by higher educational institutions remains low. Adopting is a complex undertaking, and lack insight into how to build organizational capabilities successfully adopt at scale. This paper describes the ex-post evaluation of capability model for via mixed-method approach. The intends help practitioners such as program managers, policymakers, senior management providing them comprehensive overview necessary their operationalization. Qualitative data were collected during pluralistic walk-throughs with 26 participants five group discussion seven experts. Quantitative about model’s perceived usefulness ease-of-use was survey (n = 23). study’s outcomes show that helps plan adoption institutions. study also shows applicability method Design Science Research artefacts.